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Beth Israel Lahey Health · 1 hour ago

Telecom Tech

Needham, MA

Full-time

Onsite

Entry Level

$24.04/hr - $32.35/hr

1+ years exp

Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people's lives. The Telecom Technician is responsible for cable installations, repairs, and troubleshooting, as well as maintaining work order tracking systems and ensuring customer service in a diverse work environment.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

H1B Sponsor Likely

Responsibilities

Routinely communicates with the Telecom Infrastructure Manager and others as appropriate, regarding department functions and the status of various programs, services, and financial objectives. (essential)

Works to maintain Telecom Department SLA timelines for call backs, installations and problem resolutions. Responsible for accurate ticket reporting. (essential)

Daily work order monitoring and completion of requests for moves, adds, and changes as well as repair requests for all voice and data connections in a timely manner. MAC work will include x-connecting and patching end user devices to network and telecom equipment. (essential)

Responsible for the installation and termination of Category 3, Category 5E, Cat 6, Cat 6a, CATV and other low voltage wiring as assigned. May be required to install cable and tel/data jacks in new or existing buildings including offsite locations. Will be responsible for testing and labeling same in accordance with BILH Telecommunications standards.. (essential)

Must assume responsibility for Fire Stopping any penetrations made or found, and also must be responsible for organizing, forming, dressing in and labelling all cables to industry standards. Work may be required to identify and remove old, abandoned or unidentified low voltage cables and dispose of same. (essential)

Must be able to work as a team member to assist with large cable installation projects, large moves, changes and repairs and share assignments. May be requested to work independently on small cable projects, installations and or perform site surveys as needed. (essential)

Maintains proper levels of equipment, inventory of cable and jack parts. Insures recovered equipment is refurbished and returned to service as soon as possible. Maintains equipment lists and locations of same. (essential)

Responsible for maintaining critical communications services in emergency situations and must be available off hours for major installations, upgrades, outages and on-call rotation. (essential)

Qualification

Low voltage wiringCable installationTroubleshootingBICSI certificationTechnical supportCustomer serviceTeamworkWritten communicationOral communication

Required

High School diploma or GED required

1-3 years related work experience required

Advanced technical computer skills as required for technical support specific to functional area and related systems

Preferred

BICSI certification, RCDD credentials

Company

Beth Israel Lahey Health

Glassdoor3.5

Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.

Founded in 2019

Cambridge, Massachusetts, USA

10001+ employees

https://www.bilh.org

H1B Sponsorship

Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)