ABB · 7 hours ago
Senior Field Service Technician
Texas, United States
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $104K/yr
4+ years expABB is a global market leader dedicated to addressing global challenges and empowering everyone to create sustainable solutions. In this role, you will execute service work, ensure customer satisfaction, and support the certification process of technicians while maintaining safety and quality standards.
AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
Responsibilities
Work on-site with customers to identify opportunities for operational improvement and eliminate pain points
Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas
Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements
Support the certification process of Associate Field Service Technicians and Field Service Technicians. Coach technicians and supervise complex site activities. Act as trainers when needed, for team members and customers
Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available. Proactively identify potential equipment failures and recommend corrective actions
Contribute to customer satisfaction by building and maintaining positive relationships. Identify potential new sales opportunities while addressing customer needs and communicate them internally
Identify opportunities for product and quality improvements. Provide recommendations to management for improving operations and customer service
Follow safety protocols and maintain safe work and environmental practices. Report unsafe practices and incidents
Qualification
Required
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 4+ years' experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years' experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization
Collaborates well with others
Advanced level of ability to use Microsoft Office products
Moderate ability to Project Manage using MS Project or Excel
Advanced ability to write test plans and reports detailing test results
Advanced ability to stay organized and meet deadlines on administrative duties
Works with a sense of urgency and ownership; until the job is complete!
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Company
ABB
ABB provides electrification and automation solutions for various industries.
10001+ employees
H1B Sponsorship
ABB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (51)
2023 (58)
2022 (63)
2021 (52)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
2025-12-17
EIN Presswire
2025-12-16
Company data provided by crunchbase