CFBank · 7 hours ago
Deposit Operations Specialist
Columbus, OH
Full-time
Onsite
Entry Level
1+ years expCFBank is a fast-growing commercial bank that prides itself on providing a boutique banking experience. The Deposit Operations Specialist role is essential for supporting various operational areas related to deposit accounts, including ACH, wire transfers, and online banking support.
BankingBusiness IntelligenceFinancial ServicesService Industry
Responsibilities
Provide operational and transactional support both internally and externally as well as exception handling for CFBank’s deposit base
Conduct ACH operations tasks, including but not limited to rejected and returned items, disputes, research, and other ACH inquiries from clients and co-workers
Conduct check-clearing actions tasks, such as returned checks, error resolution, adjustments, outgoing return items, and other inquiries from clients and co-workers
Process wire transfers, including sending and receiving international and domestic wire transfers
Carry out Treasury Management transactional processing and tracking, including account analysis fees as well as ACH file processing and wire transfer processing for business cash management clients
Administer various debit card functions, including card setup, card maintenance activities (limit increases, restrictions), handling disputes, research, suspicious activity tracking and follow up, and other inquiries from clients and co-workers
Provide personal online banking support for customer base, which may also include various related products such as bill pay, external transfers and eStatements
Analyze data and transactions to identify, prevent and report suspicious or fraudulent behavior
Conduct other miscellaneous operational and support tasks related to deposit accounts including account maintenance
Provide support for related internal and external audits and management reviews
Comply with internal security policies and procedures and maintain customer confidentiality at all times
Adhere to all regulations, policies, and record-keeping requirements. Complete all required training related to bank regulations and policies
Accept other responsibilities and projects as requested to add value for CFBank
Qualification
Required
Provide operational and transactional support both internally and externally as well as exception handling for CFBank's deposit base
Conduct ACH operations tasks, including but not limited to rejected and returned items, disputes, research, and other ACH inquiries from clients and co-workers
Conduct check-clearing actions tasks, such as returned checks, error resolution, adjustments, outgoing return items, and other inquiries from clients and co-workers
Process wire transfers, including sending and receiving international and domestic wire transfers
Carry out Treasury Management transactional processing and tracking, including account analysis fees as well as ACH file processing and wire transfer processing for business cash management clients
Administer various debit card functions, including card setup, card maintenance activities (limit increases, restrictions), handling disputes, research, suspicious activity tracking and follow up, and other inquiries from clients and co-workers
Provide personal online banking support for customer base, which may also include various related products such as bill pay, external transfers and eStatements
Analyze data and transactions to identify, prevent and report suspicious or fraudulent behavior
Conduct other miscellaneous operational and support tasks related to deposit accounts including account maintenance
Provide support for related internal and external audits and management reviews
Comply with internal security policies and procedures and maintain customer confidentiality at all times
Adhere to all regulations, policies, and record-keeping requirements. Complete all required training related to bank regulations and policies
Accept other responsibilities and projects as requested to add value for CFBank
Preferred
At least 1 year of banking/operational experience preferred
Intermediate-level computer knowledge is preferred
Benefits
Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility.
Professional development opportunities including educational/training opportunities
Accelerated 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting
Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!)
Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources
Company
CFBank
CFBank is a boutique business bank, providing full-service financing and banking needs of entrepreneurs and closely-held businesses.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$22MKey Investors
Castle Creek Partners
2019-10-28Post Ipo Equity
2018-12-20Post Ipo Debt· $10M
2014-07-24Post Ipo Equity· $12M
Leadership Team
Tim O'Dell
President & CEO
Kevin Beerman
EVP, Chief Financial Officer
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