El Conquistador Tucson, A Hilton Resort · 11 hours ago
FT Front Desk Agent - PM
Greater Grand Junction Area
Full-time
Onsite
New Grad, Entry LevelEl Conquistador Tucson, A Hilton Resort is seeking a Front Desk Agent to provide exceptional service to guests. The role involves checking guests in and out, addressing service inquiries, and managing financial transactions during their stay.
EventsHospitalityLeisureResortsTourism
Responsibilities
Providing the highest quality of service to guests in an attentive, courteous, and efficient manner
Checking guests in and out of the hotel
Providing a welcoming attitude
Proficient in all service questions and requests
Collecting monies for services rendered during a guest’s stay
Qualification
Required
High School diploma or equivalent and some customer service experience preferred
Strong Computer skills and financial knowledge required
Valid Driver's License for appropriate state and MVR in good standing
Long hours sometimes required, including nights and weekends
Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to be on your feet throughout the entire shift
Must be able to convey information and ideas clearly, both oral and written
Must work well in stressful, high-pressure situations
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
Must be able to prioritize departmental functions to meet due dates and deadlines
Must be able to work with and understand financial information and data, and basic arithmetic function
Company
El Conquistador Tucson, A Hilton Resort
Situated at the foot of Pusch Ridge in spectacular Oro Valley, El Conquistador Tucson world-class resort offers an ideal mix of indoor and outdoor activities and venues paired with a AAA Four Diamond rating for the past 41 consecutive years.
Founded in 1982
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase