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Golden Entertainment, Inc. · 7 hours ago

SLOT TECH

Pahrump, NV

Full-time

Onsite

New Grad, Entry Level

Golden Entertainment, Inc. is a company that operates casinos and gaming establishments. The Slot Technician is responsible for the repair and maintenance of all slot machines on the casino floor, ensuring a positive guest experience and compliance with gaming regulations.

GamingInternetSocial Media

No H1B

Responsibilities

Responsible for all repair, maintenance, and general operating conditions of all slot machines throughout the various Pahrump casinos

Oversee preventative maintenance and troubleshoot of all gaming machines on casino floor

Account for all paperwork and certifications pertaining to required maintenance, updates and ordering of parts

Move and reinstall slot machines as needed when casino floor plans are revised

Responsible for all floor changes

Maintain confidentiality of sensitive information

Establish and maintain an effective working relationship with management, staff, co-workers, and guests to assist in resolving customer concerns with problems regarding slot machines

Maintain gaming floor, slot and storage areas clean and organized

Commute to other properties during various driving conditions and traffic patterns, including rush hour

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

Provide outstanding guest service promptly to both guests and fellow team members that meet the company’s guest service culture standards

Perform other duties as assigned

Qualification

Gaming machines knowledgeTechnical repair experienceComputer system proficiencyGuest service experienceEffective communication

Required

Technical experience in repairing and ordering parts needed to properly maintain gaming machines

Ability to read, analyze and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents

Ability to successfully work independently

Ability to drive during various conditions and traffic patterns, including rush hour

Proven experience providing a high level of guest service

Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to access and input information using a moderately complex computer system

Must be at least 21 years of age

Ability effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States

Gaming work card

Valid driver's license

10-year DMV driving record

Frequently push, pull, lift and/or carry up to 100 lbs. at floor, knee, waist, and waist levels

Constantly walk, bend, reach, twist, squat, and kneel

Constant standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity

Constant move throughout the property

Ability to ascend and descent stairs

Preferred

Previous working knowledge of gaming machines and associated equipment preferred

High school diploma or equivalent preferred

Company

Golden Entertainment, Inc.

Golden Entertainment owns and operates a diversified entertainment platform, consisting of a portfolio of gaming and hospitality assets that focus on casino and branded tavern operations.

Founded in 1998