Apply on Employer Site

Onco360 Oncology Pharmacy · 9 hours ago

Inside Sales Representative -Pacific

United States

Full-time

Remote

Entry, Mid Level

$55K/yr - $70K/yr

2+ years exp

Onco360 is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. The Inside Sales Representative will develop and manage a designated territory, providing education and care coordination to prescribers for Onco360 products and services, while collaborating with outside sales representatives.

BiotechnologyOncologyPharmaceutical

Responsibilities

Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals

Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads

Responsible for identifying, ranking, prospecting, and developing key oncology practice and hospital-based business relationships within targeted regional territory

Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience

Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, etc.) designed to ensure territory meets performance requirements

Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists

Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs

Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff

Obtains and manages prescriber communication preferences

Nurtures and manages prescriber relationship to improve loyalty, and retention

Utilizes SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process

Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication

Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable

Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals

Qualification

Oncology sales experiencePharmacy technician experienceConsultative communication skillsOncology drug reimbursementCRM software proficiencyData entry skillsMathematical conceptsSelf-motivatedTeam playerOrganizational skills

Required

2 years' retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply

2 years inside or outside sales experience for pharmacy or other health services-related industry preferred

Exceptional probing and consultative communication skills

Familiar with oncology providers, drugs, clinic, and hospital communities

Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits

Self-motivated and results driven

Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills

Proficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRM

Must be a team player willing to accept and promote organizational goals and function with minimal supervision

Ability to respond to common inquiries or complaints from customers, employees, or senior management

Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions

Maintain HIPAA patient confidentiality