HSBC · 7 hours ago
Senior Account Manager
Buffalo, NY
Full-time
Onsite
Senior LevelHSBC is a global bank committed to opening up a world of opportunity for its customers. The Senior Account Manager in Global Payment Solutions is responsible for ensuring client satisfaction for a portfolio of GPS clients, managing complex queries, and maintaining strong client relationships to drive commercial outcomes.
Financial Services
No H1B
Responsibilities
Manage the liquidity and cash management needs of a portfolio of Financial Institutions, Multi-National Corporations and Local Corporates. Maintain relationships with key influencers in the client’s local or regional Treasury and Finance organisation
Be accountable for the retention of annual revenue of your portfolio of clients, including capturing opportunities and supporting growth of your clients (revenue targets included in scorecard)
Accountable for the identification of opportunities to deliver Client Service excellence locally and regionally; effectively managing any risks and issues
Responsible for resolving assigned queries
Accountable for monitoring and guiding the completion of all global queries and local basic queries that may be assigned to others
Maintain a client footprint with the basic information required to deliver a superior client experience
Qualification
Required
Previous banking experience working with FIs/Corporates in a relationship or account management role
Specific experience with large multi-national corporations or financial institutions including Global/Regional will be an advantage
Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments, desirable
Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues
Strong knowledge of local and global cash management and clearing services, products, and techniques
Proven ability in identifying and meeting customer needs through matching a broad range of products and services
Ability to understand a customer's business and the fundamentals of running a business
Strong range of communication skills, including written, verbal, and the ability to deliver compelling presentations
Strong interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Have a strong understanding of the cash management business including identifying and dealing with actual or potential business or relationship risks
Strong written and oral communication skills; must be able to put complex product and/or technical information into simple terms
Ability to travel
Benefits
Competitive pay and benefits package
Robust Wellness Hub
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups
Company
HSBC
HSBC is a banking and financial services organization that offers a range of services such as investment banking and asset management.
Founded in 1865
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$12.33B2025-12-01Post Ipo Debt· $1.45B
2025-09-10Post Ipo Debt· $1.5B
2025-03-03Post Ipo Debt· $6.5B
Leadership Team
Elie El Asmar
Chief Executive Officer
Georges Elhedery
CEO
Recent News
2025-12-30
2025-12-30
2025-12-30
Company data provided by crunchbase