Appalachian Regional Healthcare (ARH) · 12 hours ago
Support Analyst
Harlan County, KY
Full-time
Hybrid
Mid Level
3+ years expAppalachian Regional Healthcare (ARH) is seeking a Support Analyst to provide technical and analytical expertise for project coordination and network-related problem resolution. The role involves assisting users with their computing needs while maintaining positive relationships and developing user documentation as required.
CharityHealth CareMedicalNon ProfitOncology
Responsibilities
Provide microcomputer/network expertise to users of ARH Information Systems
Assist manager of department in preparing work plans/recommendations and assist with project tasks
Troubleshoot hardware and software throughout the system
Assess users needs for hardware and software as requested
Develop and maintain user documentation when required
Maintain up-to-date knowledge in the field so they can recommend new services, products and equipment. Continue professional development by attending education programs designed for specialty areas
Analyze the feasibility of purchasing/developing microcomputer based applications (non-clinical/non-financial) to meet specific needs. This may include the evaluation of software products
Must be available to travel as requested
Perform other duties as requested
Qualification
Required
Associate Degree in Computer Science or related field with minimum of three (3) years related experience
Minimum Of Five (5) Years Related Experience
Demonstrated Network experience and knowledge of basic functional desktop applications such as wordprocessing, spreadsheet, graphics, and desktop publishing software required
Ability to handle multiple projects involving stressful situations
Flexibility and being a team player
Excellent interpersonal and organizational skills in a very fast-paced environment
Company
Appalachian Regional Healthcare (ARH)
Appalachian Regional Healthcare (ARH), the Healthcare System of Appalachia, and ranked as one of the Top 10 Employers in Kentucky by Forbes Magazine, is a not-for-profit health system operating 13 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Prestonsburg, South Williamson, West Liberty and Whitesburg in Kentucky; as well as Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies.
5001-10000 employees
H1B Sponsorship
Appalachian Regional Healthcare (ARH) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (34)
2022 (20)
2021 (27)
2020 (35)
Funding
Current Stage
Late StageTotal Funding
$3.7MKey Investors
US Department of Commerce, Economic Development AdministationAppalachian Regional Commission
2023-09-28Grant· $2.2M
2022-03-17Grant· $1.5M
Leadership Team
Brian Springate
Community CEO at ARH Hazard
Hollie Phillips
President and Chief Executive Officer
Recent News
Lane Report | Kentucky Business & Economic News
2025-12-12
Lane Report | Kentucky Business & Economic News
2025-10-31
Lane Report | Kentucky Business & Economic News
2025-10-09
Company data provided by crunchbase