D&H Distributing · 2 months ago
Sr Innovation & Process Analyst
Harrisburg, PA
Full-time
Hybrid
Senior Level
5+ years expD&H Distributing is a century-old employee-owned technology distributor that provides end-to-end solutions for resellers, retailers, and their clients. The Senior Innovation & Process Analyst will drive operational improvements and support the implementation of innovative solutions to enhance operational performance and foster innovation across the company.
Hardware
Responsibilities
Build data driven business cases for new initiatives that harmonize processes in preparation for NOVA, including ROI calculations, risk assessments, and resource needs
Bridge gaps between Operations and IT, translating business strategy into technical requirements
Dive accountably and provide context around impact to process operations, master data, integrations, and/or CX
Manage related project dependencies, approved scope and escalating issues and delays to appropriate stakeholders
Perform post-implementation reviews and capture KPIs to assess solution effectiveness, user adoption, and ROI
Facilitate operational enablement and UAT of vendor/partner onboarding
Support the creation and implementation of a data governance policy guiding the end ‑ to ‑ end lifecycle of material, customer, and vendor master
Align data policy to enable seamless quote to invoice activities in alignment with sales needs, customer financial and regulatory needs and requirements
Conduct periodic reviews of data to ensure governance policy adherence and intersystem function and reporting needs
Work with Business Intelligence team to ensure data points enable required operational and transactional reporting
Standardize best practices around commerce automation & data enablement tools
Work with Sales Teams to support onboarding of new customers and vendor requests
Define rules configuration and exception handling needs and requirements
Development required reporting and monitoring to ensure tools scale and deliver savings
Analyze data and build dashboards to support business defined KPIs and to identify automation
Qualification
Required
Bachelor's degree or equivalent experience in Business Administration, Business Analysis, Information Technology, Master Data Management, Enterprise reporting, or related field
5+ years of experience in process improvement, business analysis, or project management
Experience with IT distribution, logistics, supply chain and/or e-commerce key processes, challenges, and industry best practices
Proficient with Microsoft Office suite (Word, Excel, PowerPoint)
Experience with process mapping, project management, and/or data visualization tools
Working knowledge of integration technologies/methods such as APIs, EDIs, XML, and/or middleware
Working knowledge of ERP, CRM, and/or ITMS systems (SAP knowledge preferred)
Understanding of Lean Six Sigma principles and methodology
Preferred
Knowledge of commerce automation, data enablement, and/or workflow tools preferred, such as Conexiom, SpexAccess, Channelscaler, Glasswing, etc
Benefits
Employee Stock Ownership Plan
401k
Paid Time Off
Medical
Prescription
Dental and Vision benefits
Gym Reimbursement
Work from Home Reimbursement
Employee Purchase Program
Tuition Assistance
Company
D&H Distributing
D&H Distributing is a leading technology distributor of IT and electronics offering end-to-end solutions for today's reseller and retailer.
1001-5000 employees
H1B Sponsorship
D&H Distributing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Izzy Schwab
CEO
Matt Nolan
Chief Financial Officer
Recent News
2026-01-24
Digital Commerce 360
2026-01-21
2026-01-20
Company data provided by crunchbase