El Conquistador Tucson, A Hilton Resort ยท 10 hours ago
FT Host/ess - PM
Greater Grand Junction Area
Full-time
Onsite
New Grad, Entry LevelEl Conquistador Tucson, A Hilton Resort is seeking a Host/Hostess to warmly welcome guests and ensure a pleasant dining experience. The role involves managing guest reception, processing orders, handling cash, and maintaining a professional appearance while providing excellent customer service.
EventsHospitalityLeisureResortsTourism
Responsibilities
Greet all guests promptly and courteously
Manage seating to maintain an even distribution of tables among servers, optimizing service efficiency
Support the Manager or Supervisor with opening duties, including assigning server stations and retrieving and sharing daily specials
Handle take-out and room service orders, answering calls and using suggestive selling techniques to enhance guest satisfaction and increase sales
Accurately process payments received from servers, following established cash and charge procedures
Provide correct change, reconcile the cash drawer at the end of the shift, and complete all required opening and closing paperwork
Accurately document any voids on the balance sheet
Assist Buspersons with clearing, cleaning, and resetting tables as needed to maintain a clean and inviting dining environment
Respond promptly and professionally to guest requests, ensuring all needs are met and following up to confirm satisfaction
Maintain a polished and professional image through appropriate dress and grooming at all times
Follow all company policies, procedures, and service standards to support smooth restaurant operations and uphold brand integrity
Qualification
Required
Warmly welcomes guests to the restaurant
Ensures fast, courteous service to create a pleasant dining experience
Greet all guests promptly and courteously
Manage seating to maintain an even distribution of tables among servers
Support the Manager or Supervisor with opening duties
Assign server stations and retrieve and share daily specials
Handle take-out and room service orders
Answer calls and use suggestive selling techniques to enhance guest satisfaction
Accurately process payments received from servers
Follow established cash and charge procedures
Provide correct change and reconcile the cash drawer at the end of the shift
Complete all required opening and closing paperwork
Accurately document any voids on the balance sheet
Assist Buspersons with clearing, cleaning, and resetting tables
Respond promptly and professionally to guest requests
Ensure all needs are met and follow up to confirm satisfaction
Maintain a polished and professional image through appropriate dress and grooming
Follow all company policies, procedures, and service standards
Company
El Conquistador Tucson, A Hilton Resort
Situated at the foot of Pusch Ridge in spectacular Oro Valley, El Conquistador Tucson world-class resort offers an ideal mix of indoor and outdoor activities and venues paired with a AAA Four Diamond rating for the past 41 consecutive years.
Founded in 1982
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase