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AutoNation · 7 hours ago

Finance Manager - AutoNation Volkswagen Carlsbad

AutoNation Volkswagen Carlsbad

Full-time

Onsite

Mid Level

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. The Finance Manager will make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the sales process while ensuring customer satisfaction.

AutomotiveCustomer ServiceRetail

Responsibilities

Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process

Work directly with our employees and customers to develop relationships

Determine customer financing needs and payment options based on a consultative interview process

Present a fully transparent pricing menu to customers detailing their financing options and products

Process finance transactions and ensure 100% compliance with all state and federal laws and regulations

Follow up with customers to ensure satisfaction

Build rapport with customers to create a base of referrals

Set and achieve targeted sales goals

Gain superior product knowledge to effectively help customers

Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy

Provide an exceptional customer experience to drive loyalty

Qualification

Customer experienceLeadership experienceStrategic thinkingSales experienceDetail-orientedConsultative skillsTechnology proficiencyCommunication skillsInterpersonal skillsOrganizational skills