Apply on Employer Site

ACC Management Group, Inc. · 15 hours ago

Assistant Community Manager [Part-Time]

New Richmond, WI

Part-time

Onsite

Entry Level

1+ years exp

ACC Management Group is seeking a Part-Time Assistant Community Manager to enhance their apartment communities. The role involves supporting the Community Manager with daily operations, managing resident communications, and ensuring high standards of customer service.

Property ManagementReal EstateResidential

Responsibilities

Support the Community Manager in daily operations at multiple properties

Assist with leasing tours, resident communications, and renewals

Manage administrative tasks like rent collection, reports, and vendor coordination

Maintain high standards for customer service, organization, and follow-through

Ensure complexes and vacancies are ready for showings and move-in dates

Effectively communicate property features and amenities to all prospects

Answer questions to all prospects and potential applicants in a timely manner

Conduct showings of vacant units to all interested prospects

Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints

Address resident concerns and all maintenance requests in a timely manner

Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals

Generate, distribute, and monitor renewal notices and follow up accordingly

Coordinate and process all lease paperwork for all move in and move outs

Collect payment of rent according to company procedures and policies

Assist in the attention to all delinquency matters and reporting as need be

Maintain strong resident relations while continuing to enact company and community policies

Assist Community Manager in resident relations

Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property

Record and document all resident correspondence as appropriate

Report and document all accident and emergency situations to the Community Manager in a timely manner

Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law

Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation

Understand, maintain, and stay up to date on assigned property(s) description and classification

Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures

Qualification

Property management experienceCustomer service experienceMicrosoft Office proficiencyOrganizational skillsCommunication skillsProfessionalismMultitasking abilitiesTime management skillsTeam playerFlexibility