Compucom · 3 hours ago
Regional Lead Tech
Tampa, FL
Full-time
Onsite
Mid Level
$19.50/hr - $28.60/hr
3+ years expCompucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. They are seeking a Field Technician III to provide exceptional technical support for a national home improvement retail client, ensuring a high-quality customer experience and effective resolution of IT/Data problems.
Data CenterHardwareInformation TechnologyInfrastructureOutsourcingSecuritySoftware
Responsibilities
Exceptional Customer Service and relationship building competence
Travel within a radius of up to 125+ miles daily in a specific route
Understand AC/DC and backup power concepts
Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
Manage triage, troubleshooting and resolution to client scope on IT equipment
Occasionally works at heights of 20’ to 25’, lift equipment training provided
Document efforts, issues and resolutions, close cases/tickets daily
Experience desired in copper and fiber cabling and various terminating connectors
Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment
Qualification
Required
3-5 years+ IT technical support experience
CompTIA A+ (Required)
Able to lift 50 lbs
Driver's License (Required)
Exceptional Customer Service and relationship building competence
Travel within a radius of up to 125+ miles daily in a specific route
Understand AC/DC and backup power concepts
Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
Manage triage, troubleshooting and resolution to client scope on IT equipment
Occasionally works at heights of 20' to 25', lift equipment training provided
Document efforts, issues and resolutions, close cases/tickets daily
Experience desired in copper and fiber cabling and various terminating connectors
Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
Preferred
Net+ CompTIA certification preferred
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 12 days annually)
Paid time off (minimum of 10 days annually, which increases with seniority level)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom
CompuCom is a provider of information technology solutions for businesses.
5001-10000 employees
H1B Sponsorship
Compucom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-03Acquired
Leadership Team
Kevin Shank
Chief Executive Officer
S
Sy Inwentarz
Vice President, End User Computing Solutions
Recent News
2025-07-22
2025-04-23
Company data provided by crunchbase