Republic Services · 6 hours ago
Logistics Analyst
Chattanooga, TN
Full-time
Onsite
Entry, Mid Level
2+ years expRepublic Services, Inc. is a leader in the environmental services industry, providing a comprehensive set of products and services including recycling and waste management. The Logistics Analyst is responsible for coordinating and overseeing logistics operations to maximize productivity and ensure efficient service to customers.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Ensure compliance with all required safety policies and procedures
Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform
Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas
Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable
Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit
Proactively manage driver safety and security of Company assets and provide direction to drivers
Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy
Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information
Evaluate and escalate driver performance issues or concerns for resolution
Understand route sequencing to drive efficiency
Respond to missed pickups and service commitments by scheduling customers accordingly
Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures
Create routes with maximized capacity and review loads per driver per day goals to maximize profitability
Monitor daily routing activities and resolve issues to ensure pickup and delivery is on time. Evaluate and assess need for swing routes and verify all swing opportunities have been identified
Analyze trends in swing percentage to identify improvement opportunities
Ability to expect the unexpected and monitor and adjust today and tomorrow’s plans throughout the day
Understand daily disposal plans to help identify optimal disposal sites for each load to hold drivers accountable to adhering to the assigned disposal sites
Meet to discuss disposal plans and recommendations with the Operations Manager and make updates if any intercompany or 3rd party changes occur
Determine if service requests can be pulled forward to drive efficiency while also providing the best experience for our customers
Perform other job-related duties as assigned
Courteously interact with customers, as required
Route design is the first defense against customer service issues, and non-compliance from both hours of service and weight compliance standpoint. Routes must be set up in a way that allows drivers to be safe, successful, and efficient
Analyze and prioritize the promises that we make to customers to ensure that these customers are serviced, and our promises are kept
Call Center communication must be updated daily. Continual assessments and communications are required to reduce missed pickups and improve the communication channel between the division and the customers
Evaluate route issues that may cause delays and utilize the tools available to communicate to the impacted customers
Continually review routing media to process service exceptions/general messages/extra services information in order to meet the customer’s needs
Ensure the highest level of customer satisfaction by adhering to and executing our universal service commitments
Qualification
Required
Analytical and problem-solving skills
Strong written and verbal communication skills
Ability to work in a fast-paced environment with rapidly changing priorities
Skillful with Microsoft Office Suite or similar software
Ability to understand and execute time-sensitive tasks
Experience in a customer-facing position
Preferred
Two years of prior experience working in a Dispatcher or similar leadership role preferred
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
10001+ employees
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Jon Vander Ark
President and CEO
Brian DelGhiaccio
EVP, Chief Financial Officer
Recent News
Precedence Research
2025-11-25
Company data provided by crunchbase