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Golden 1 Credit Union · 8 hours ago

Fraud Prevention and Risk Investigations - Fraud Suspicious Activity Specialist

Sacramento, CA

Full-time

Onsite

Senior Level

$33.86/hr - $40/hr

5+ years exp

Golden 1 Credit Union is seeking a Fraud Suspicious Activity Specialist responsible for ensuring the accuracy and timely submission of fraud suspicious activity referrals in compliance with regulatory requirements. The role involves conducting quality assurance reviews, collaborating with internal teams, and mentoring junior specialists to enhance fraud detection and reporting processes.

BankingFinanceFinancial Services

Responsibilities

Prepare fraud related suspicious activity referrals and ensure timely filing in accordance with regulatory requirements

Conduct comprehensive QA reviews of fraud suspicious activity referrals submitted by fraud investigators to ensure accuracy, completeness, and adherence to internal and external standards

Assist in implementing and maintaining internal fraud referral QA processes, ensuring continuous improvement

Assist with developing and maintaining fraud referral QA scorecards to evaluate the quality of referrals based on key criteria

Track and report QA results to management, highlighting key findings, recurring issues, and opportunities for process improvements

Analyze, prepare and present fraud cases, including relevant transaction details and risk indicators, to the BSA department

Ensure thorough documentation of cases analysis, escalation decisions, and supporting evidence for regulatory audit purposes

Identify trends and common errors in fraud referrals and provide feedback to investigators for continuous improvement

Support the development and implementation of internal policies and procedures for fraud related suspicious activity compliance

Ensure compliance with Bank Secrecy Act (BSA), FinCEN, and FFIEC guidelines through consistent QA monitoring and process optimization

Act as point of contact between the fraud department and BSA Compliance department on fraud suspicious activity related matters

Assist in regulatory examinations, audits, and internal reviews related to fraud referral compliance

Stay informed on regulatory updates, enforcement actions, and industry best practices related to fraud suspicious activity reporting

Assist in preparing and providing training and guidance to fraud teams on suspicious activity best practices and emerging fraud trends

Use QA scorecard data to assist in developing targeted training for fraud investigators, improving the quality of suspicious fraud activity referrals

Participate in team meetings and ongoing training and development to enhance investigative skills and knowledge of AML/BSA compliance

Collaborate with law enforcement and regulatory agencies when necessary, providing information and insights related to investigations

Assist in training and onboarding new team members as required

Qualification

Financial crimes complianceFraud monitoringBSA/AML experienceFraud case managementQuality assuranceAnalytical skillsCertified Fraud ExaminerCAMS certificationCommunication skillsProblem-solving skillsDecision-making skillsAttention to detailOrganizational skills

Required

Bachelor's degree in finance, criminal justice, business or a related field, or equivalent related work experience

Minimum of five (5) years of banking experience in financial crimes compliance, investigations, fraud monitoring, audit, or related function

Basic experience conducting financial crime investigations, money laundering monitoring and/or investigations or other relevant financial fraud and BSA/AML experience

Experience in fraud case management and/or AML-related quality assurance and training programs

Excellent attention to detail and organizational skills

Analytical, problem-solving, and decision-making abilities

Strong communication skills, both written and verbal, with the ability to present complex information clearly to various stakeholders