Capgemini · 7 hours ago
Senior ServiceNow Developer CSDM CMDB
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$134K/yr - $160K/yr
3+ years expCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world. The Senior ServiceNow Developer will design and develop CMDB data models, implement Discovery and Service Mapping, and ensure data integrity within the CMDB.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Design and develop CMDB data models, CI classes, and relationships in ServiceNow
Implement and maintain Discovery and Service Mapping to populate and update the CMDB
Integrate external data sources with the CMDB using APIs, MID Servers, and ETL tools
Ensure data integrity, normalization, and compliance with CMDB governance policies
Collaborate with stakeholders to define CI requirements and support ITSM, ITOM, and other ServiceNow modules
Develop and maintain CMDB health dashboards, audits, and reconciliation processes
Troubleshoot and resolve CMDB-related issues, including data quality and performance
Document CMDB architecture, processes, and procedures
Stay current with ServiceNow platform updates and CMDB best practices
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
3+ years of hands-on experience with ServiceNow CMDB / CSDM development and administration
Strong understanding of CMDB / CSDM data models, CI classes, and relationships
Experience with ServiceNow Discovery, Service Mapping, and MID Server configuration
Proficiency in scripting (JavaScript, Glide) and ServiceNow APIs
Familiarity with ITIL and Configuration Management processes
Strong analytical and problem-solving skills
Excellent communication and documentation abilities
Preferred
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist – CMDB / CSDM or Discovery
Experience with third-party integration tools (e.g., SCCM, SolarWinds, Qualys)
Knowledge of ITOM, ITSM, and Asset Management modules
Experience in Agile/Scrum environments
Benefits
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
10001+ employees
H1B Sponsorship
Capgemini has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2228)
2024 (3016)
2023 (3425)
2022 (4392)
2021 (3311)
2020 (5871)
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
Leadership Team
Aiman Ezzat
CEO, Capgemini Group
Anirban Bose
CEO of Americas Strategic Business Unit
Recent News
2025-12-30
2025-12-29
2025-12-29
Company data provided by crunchbase