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Zurich Insurance · 7 hours ago

RCIS Crop Claims Specialist

Illinois, United States

Full-time

Hybrid

Mid Level

$49K/yr - $80K/yr

4+ years exp

Zurich Insurance is a leading provider of crop insurance in the U.S., and they are seeking an RCIS Crop Claims Specialist to join their Rural Community Insurance Services (RCIS) team. The role involves working on complex claims, training lower-level adjusters, and maintaining quality assurance in the crop claims process.

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Comp. & Benefits

No H1B

Responsibilities

Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims

Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures

Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage

Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)

Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome

Completes claims on specialty crops as designated by the local manager or area

Completes Crop Hail re-inspections when requested for quality assurance purposes

Works claims of 508H (Risk Management Agency pilot) crops

Assist the national training team in adjuster trainings

Serve as subject matter expert for projects and committees as assigned by management

Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team

Assists with claims that may require subrogation and/or claims that may lead to litigation

Protect Zurich’s reputation by keeping claims information confidential

Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Qualification

Crop Adjuster Proficiency Program CertificationAgricultural industry experienceMicrosoft OfficePrioritization skillsVerbal communicationWritten communicationInterpersonal skillsOrganization skills

Required

High School Diploma or Equivalent and 4 or years of experience in the agricultural or the crop insurance industry

Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

Preferred

Strong verbal, written and interpersonal communication skills

Strong organization and prioritization skills

Intermediate Microsoft Office skills

Benefits

Short-term incentive bonus eligibility set at 10%

Competitive pay and comprehensive benefits for employees and their families

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees