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Abbott · 8 hours ago

Global Clinical Trainer - Leadless Technologies

Illinois, United States

Full-time

Hybrid

Senior Level

$85K/yr - $171K/yr

5+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. They are seeking a Global Clinical Trainer – Leadless Technologies responsible for developing and delivering training content for healthcare professionals and Abbott teams, focusing on CRM leadless therapies and ensuring effective training delivery and evaluation.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Identify training needs and gaps through multiple input sources to develop content and to train the field team on areas such as clinical competence, technical knowledge, resource utilization and selling skills, and to train HCPs to safely and effectively use leadless products

Partner with Upstream/Downstream Marketing, Clinical, and R&D to capture training needs for upcoming product launches early in the development phase to help develop comprehensive product launch training programs of all offerings; in person, digital, or virtual learning environments

Evaluate current training content and identify potential gaps where education and training can impact

Collaborate with the respective ProfEd and Field training leads/teams to develop core training content that can be deployed to train customers and the field

Lead the identification and consolidation of clinical usage as experienced during pre-commercial activities and based on product instruction for use

Develop training content/programs to enable tracking and analytics; partner with the respective ProfEd and Field training leads to deploy tracking within their respective systems, and then review the analytics with the leads

Deliver training to the U.S. Abbott field team and provide train-the-trainer training for regional trainers

Support and/or deliver national and local HCP training programs

Demonstrate consistent educational effectiveness through systematic curriculum and program evaluations

Collaborate with other Education Specialists and Trainers to employ a continuous improvement strategy that supports key business objectives and achieves growth targets

Engage with peers from Abbott divisions as guest speaker on new CRM products and share/ collect best practices

Lead and ensure positive customer/trainee/trainer experience and global message consistency at programs and become an expert within the designated therapy on trainee needs

Partner with other stakeholders to keep training curricula as globally consistent and standardized as possible

Maintain training content on a continuous basis to keep content relevant and current to meet the needs of the trainee

Drive a culture of best practices, technologies, and tools and as appropriate apply those best practices following adult learning techniques and instructional design principles

Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments

Keep current on developments in the field, specifically on product/therapy knowledge, market, and industry trends

Qualification

Cardiac Rhythm ManagementAdult educationTrainingLeadless therapiesInstructional designMedical device industryProject managementTechnical knowledgeData analysisMS Office SuiteCommunication skillsTeamworkProblem-solvingAdaptability

Required

BA/BS degree in biotechnology or medical related field, or a equivalent combination of education and work experience

5+ years experience in Cardiac Rhythm Management or similar experience within medical device industry

Ability to travel 75%

Preferred

Experience in cardiac pacing; field experience

Experience with adult education and training, with a preference towards medical sales staff, physicians, or AHPs

Experience with leadless therapies, specifically dual chamber

Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures

Familiarity with cath lab and operating room procedures and protocol

Functional understanding of R&D, Program Management and Marketing functions

Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively

Excellent computer and software skills in graphics, word processing, authoring programs, etc. to develop presentation/training materials using MS Office Suite

Experience creating multi-media, experiential rich content in blended learning/virtual environment

Ability to apply fundamental concepts to conduct needs assessment, design training programs, and evaluate efficiency via data/metrics to meet business needs

Ability to work in highly matrixed organization and geographically diverse business environments

Ability to work within a team and as an individual contributor in a fast-paced, changing environment

Strong communication, project management skills to accurately represent project status and deliverables to key stakeholders and management

Ability to resolve issues and meet project deadlines

Strong verbal and written communication with ability to effectively communicate at multiple levels in the organization