STACK Infrastructure · 17 hours ago
Director, IT Operations
STACK Infrastructure is an award-winning industry leader in providing digital infrastructure to innovative companies. The Director of IT Operations is responsible for the operational health and lifecycle management of Operational Technology services, ensuring reliable and cost-effective IT service delivery across STACK’s global footprint.
Data CenterInformation ServicesInformation TechnologyIT Infrastructure
Responsibilities
Own end-to-end IT operational service delivery, ensuring availability, stability, and performance of operational technology services
Establish and maintain IT operations policies, procedures, and governance frameworks aligned with ITIL best practices
Provide executive oversight of incident, problem, and change management, ensuring consistent execution and continuous improvement
Lead service provider and vendor management, including contracts, SLAs, KPIs, and service reviews
Oversee IT and OT asset inventory and lifecycle management, ensuring accurate tracking, refresh planning, and decommissioning
Ensure audit readiness, compliance, and operational risk management, including remediation planning and documentation
Own the IT Operations budget, forecasting costs and managing spend against approved targets
Define and monitor operational performance metrics, delivering regular reporting to executive leadership
Partner with Systems Engineering, Network Engineering, Telecom, Construction, Critical Operations, and Finance teams to ensure smooth transitions from design/build to steady-state operations
On-call availability may be required to respond to emergency situations
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
10+ years of experience in IT or infrastructure operations
5+ years in senior operational leadership roles
Strong ITIL, service management, and change management background
Proven experience managing MSPs, vendors, and outsourced services
Experience with budgeting, asset lifecycle management, and audits
Preferred
Data center operations experience strongly preferred
Benefits
Healthcare
Dental Care
Vision Insurance
Life Insurance
Paid Time Off
Paid Leave Programs
Company
STACK Infrastructure
STACK Infrastructure provides digital infrastructure solutions, focusing on data centers, colocation, and build-to-suit projects.
H1B Sponsorship
STACK Infrastructure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9.35B2025-10-22Debt Financing· $261.68M
2025-07-23Debt Financing· $853.73M
2025-05-13Debt Financing· $1.4B
Leadership Team
Recent News
Fierce Network
2025-12-22
2025-12-15
TradingView
2025-12-13
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