American Golf Corporation · 1 month ago
Assistant Golf Professional
American Golf Corporation is a trusted leader in golf hospitality, dedicated to creating memorable experiences for guests and members. The Assistant Golf Professional supports daily operations of the golf shop, ensuring exceptional service and fostering a welcoming atmosphere while promoting the game of golf.
Sports
Responsibilities
Greet and check in members and guests, process transactions using the Point of Sale (POS) system, and manage tee time reservations in accordance with AGC service standards
Utilize tee sheet demand management and generation strategies such as timely opening, double-tee operations, and pairing of short groups
Maintain the golf shop’s appearance by keeping merchandise organized, assisting the Merchandiser with new displays (steaming, tagging, folding, and staging), and ensuring cleanliness throughout the day
Perform opening and closing procedures, including cash handling and end-of-day tee sheet reconciliation
Address member and guest service concerns promptly and professionally to ensure satisfaction
Provide leadership support in the absence of the Golf Shop Supervisor, including training, scheduling, and coaching Golf Shop Assistants as directed by management
Demonstrate strong interpersonal and communication skills while maintaining a positive, solutions-oriented attitude in a fast-paced environment
Maintain scheduling flexibility to ensure consistent service coverage in the golf shop
Support and implement all AGC initiatives, programs, and policies as directed by management
Perform other related duties as assigned
Qualification
Required
Professional accreditation or active enrollment in the PGA Professional Golf Management Program required
Strong written and verbal communication skills
Basic math proficiency and experience handling cash and credit card transactions
Prior experience in customer service, preferably in a golf or hospitality environment
High school diploma or GED required