Glass America ยท 4 hours ago
Inside Sales Representative
Elmhurst, IL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrGlass America is a company that prioritizes its team members, offering support and opportunities for growth. The Inside Sales Representative role involves providing outstanding customer service, answering inquiries, preparing quotes, and effectively selling products and services to prospective customers.
Automotive
Responsibilities
Handle customer inquiries via phone and email
Provide customers with auto glass product and service information
Provide customers with estimates, make sales, schedule appointments, and process orders
Document all call and sale information
Make follow-up sales calls on all estimates that have been written and not sold
Assist with handling work for peers who are not available or are out of the office
Consistently meet all metrics established for the ISRs
Qualification
Required
High School diploma or GED preferred
Experience using a PC with various software packages
Call center, customer service, or sales experience is strongly preferred
Professional and pleasant telephone voice
Ability to effectively function in a team setting
Easily adaptable to a fast-paced environment managing multiple tasks
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Cheerful and helpful attitude
Good data entry and typing skills
Ability to function in a fast-paced environment
Problem-solving skills (i.e., handling customer concerns, competitive pricing tactics, etc.)
Ability to sit for long periods and use/read a computer keyboard and monitor
Able to work Saturday or Sunday as part of a weekly schedule
Benefits
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
Company
Glass America
Glass America is an automotive company offering auto glass, windshield, and repair services.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2004-10-15Acquired
Leadership Team
John Wysseier
Chief Executive Officer
Company data provided by crunchbase