Republic Services ยท 7 hours ago
Onboarding Specialist- ES
United States
Full-time
Remote
Entry Level
$17.65/hr - $26.45/hr
2+ years expRepublic Services, Inc. is a leader in the environmental services industry, providing a comprehensive range of products and services. The Onboarding Specialist is responsible for managing key mailboxes and ensuring smooth transitions during the onboarding process while delivering outstanding service to clients.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Delivers outstanding service to both internal and external clients via phone, email, or in person, ensuring timely and precise assistance
Investigate billing discrepancies, process adjustments, and manage invoicing and collections
Receive customer onboarding forms, build account in Salesforce, D365, EQAI & AESOP. Communicate with Credit, Customer Service and Sales regarding new account builds
Send Contracts to GM's for execution. Upload executed contracts to D365 & Salesforce, Call Customers to welcome them to Republic Services, follow up with an email introducing customer to customer service, sales and project managers and provide executed copies of contracts to customers
Receive work orders from the field, build D365 projects
Receive purchase orders from customers, confirm pricing and terms and enter/upload into EQAI for billing
Receive returned invoices/emails from customers-- identify and locate correct contact information to resend invoices to customers
Receive requests for audit support to pull contract and purchase order copies as needed
Participate in UAT testing for D365/EQAI/Salesforce updates
Customer Account maintenance: update Sales Tax Exemptions, profile fees, EIR/EEC Fees, customer service contacts, sales contacts, purchase order requirements, adding billing projects, updating contracts on file
Performs other job-related duties as assigned
Qualification
Required
Knowledge of basic accounting processes
Ability to work within a team environment and handle multiple assignments simultaneously
Proficient with Microsoft Office, DocuSign, and PDF writer
Detail Oriented for information accuracy
Ability to read, analyze and interpret company documents (i.e. credit applications, service agreements)
Strong problem-solving skills
Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations
2 - 4 years of data entry experience; including the ability to type a minimum of 35 words per minute
Customer Service experience
Billing experience
Preferred
High School Diploma - preferred
Knowledge of D365, EQAI and Salesforce
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
10001+ employees
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Jon Vander Ark
President and CEO
Brian DelGhiaccio
EVP, Chief Financial Officer
Recent News
Precedence Research
2025-11-25
Company data provided by crunchbase