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Premier America Credit Union · 10 hours ago

Consumer Loan Specialist - Chatsworth

Los Angeles, CA

Full-time

Onsite

Mid Level

$23/hr - $29/hr

3+ years exp

Premier America Credit Union is one of the nation’s largest credit unions, dedicated to serving its members. The Consumer Loan Specialist will be responsible for the end-to-end processing of various consumer loan products and ensuring timely and accurate funding by reviewing loan documents and underwriter stipulations.

BankingFinancial ServicesNon Profit

Responsibilities

Responsible for the end-to-end processing of various Consumer Loan products, including direct and indirect vehicle loans, personal loans, credit cards, lines of credit, and share/certificate secured loans

Ensures timely and accurate funding by reviewing loan documents and underwriter stipulations in alignment with department SLAs

Process and fund consumer loans, including direct/indirect auto, personal, and secured loans

Review and validate required documentation and stipulations provided by underwriters

Coordinate with stakeholders such as dealerships and third-party partners (e.g., iLending) to obtain missing or additional information

Perform clerical and administrative duties such as file maintenance, discrepancy resolution, and loan report validation

Manage daily ACH postings and make necessary loan corrections based on report reviews

Reconcile and maintain department General Ledgers (GLs), track reporting data to ensure accuracy

Conduct quality control reviews for funded indirect loans and other completed reports

Monitor and process GAP refund check requests and maintain related tracking logs

Act as a backup processor for all Consumer Lending functions as needed. Provide support to Retail, Contact Center, and Loan Contact Center teams with loan inquiries and research. Assist in onboarding and training new hires and support branch/frontline team members

Collaborate with internal departments such as Accounting, Risk, Member Operations, and Consumer Lending for issue resolution and process improvements

Qualification

Consumer Loan ProcessingCredit Union KnowledgeBasic AccountingMicrosoft OfficeAnalytical SkillsProblem-Solving SkillsAttention to DetailOrganizational SkillsTeamworkCommunication Skills

Required

One (3) to three (5) years of Consumer or Commercial Loan Processing experience or equivalent

High School graduate or equivalent

Thorough knowledge of Credit Union products, services, and policies

Basic Accounting, Microsoft Office, Word, Excel

Knowledge of Consumer loan documents, DMV documents and Loan Origination system

Strong analytical, critical thinking and problem-solving skills including ability to research questions, analyze data, compile results, recommend solutions and effectively communicate information to a variety of levels

Strong attention to detail and organizational skills

Ability to successfully work independently and in a team environment

Excellent communication skills