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Sullivan University · 17 hours ago

Resource Coordinator

Louisville, KY

Full-time

Onsite

New Grad, Entry Level

Sullivan University is an organization that is truly committed to making a difference. They are seeking a Resource Coordinator who will play a key role in preparing students for financial aid by collecting necessary documentation and providing personal attention to students and families in the financial aid office.

Higher Education

Responsibilities

Provides students and families with personal attention when they call or step into the financial aid office

Schedule students and families for financial aid appointments prior to starting school

Contact students regarding missing documentation

Upload documents, as needed, into CampusNexus

Generate daily reports for students who are 7 or more days behind in submitting documentation

Successfully completes all new-hire and ongoing training courses in a timely manner

Assists with reminding students of financial aid appointments

Answers the phone and directs calls to the appropriate individuals

Performs other duties as assigned

Qualification

Financial aid knowledgeMicrosoft Office proficiencyInterpersonal skillsTime managementCommunication skills

Required

Minimum of a high school diploma or equivalent

In good standing with the Department of Education

Excellent written, verbal and interpersonal skills

Ability to effectively and professionally communicate with staff regarding financial aid

Ability to collaborate and work well with other departments

Ability to maintain a flexible work schedule including evenings and weekends

Ability to function efficiently and use good time management skills in a fast paced and demanding work environment

Ability to maintain concentration and attention to detail while working for extended periods of time

Proficient computer skills with specific emphasis on Microsoft Office products

Ability to sit for extended periods of time

Benefits

90% Tuition Discount through the Master’s degree level for the employee and 40% dependent discount after 1 year of employment (dependent discount increases to 90% after 3 years)

A Generous Benefits Package with Medical, Dental, Vision, Life, AD&D, Long-Term Care, Short Term Care, Auto, and Home Insurance.

401K

Competitive Salary

11 Paid Holidays

Paid Vacation and Sick Time

Employee Referral Bonus

Employee Discounts at Local Restaurants and Venues

Comprehensive Wellness Program