POS Professional Office Services, Inc. ยท 15 hours ago
Customer Support Specialist
Waterloo, IA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20.50/hrProfessional Office Services, Inc is a national healthcare communications company headquartered in Waterloo, Iowa. They are currently seeking a Customer Support Specialist to provide the best possible customer experience by identifying customer needs and promoting customized print and electronic communications.
ElectronicsHealth CareHospital
Responsibilities
Effectively communicate with customers and sales reps to form productive relationships
Assist sales reps with keeping customers informed of the products and promotions available
Act as the link between customers and the organization in absence of the sales rep
Provide best-in-class sales support and customer service
Provide assistance with product pricing, quoting, and ordering
Qualification
Required
Strong understanding of customer service
Excellent communication skills
Enthusiasm for helping customers achieve their goals
Excellent interpersonal skills (verbal, written, and over the phone)
Thorough knowledge of the features, benefits, and uses of all POS products
Highly self-motivated
Team player
Knowledge of applicable computer systems such as Microsoft Office Suite, ERP, Salesforce
Post Offer Background Check and Drug Screen Required
Company
POS Professional Office Services, Inc.
Since 1970, POS has worked with healthcare practices providing patient and practice marketing communications.
Founded in 1970
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Williams
President and CEO
Company data provided by crunchbase