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Heights Wellness Retreat · 10 hours ago

Guest Sales and Service Consultant - Front Desk

Des Moines, IA

Part-time

Onsite

New Grad, Entry Level

$13/hr - $17/hr

Heights Wellness Retreat is seeking a dynamic Guest Sales and Service Consultant to join their team. In this role, you will be the first point of contact for guests, providing exceptional customer service while driving membership sales and promoting wellness programs.

Health Care

Responsibilities

Educate guests confidently and effectively about services and products

Achieve monthly sales targets

Provide exceptional service by listening, communicating, and responding to guest’s needs

Excellent phone etiquette with an upbeat tone and strong articulation

Promote the therapeutic benefits of regular massage therapy and skin therapy

Develop and maintain positive relationships with members of the team and guests

Qualification

Guest serviceSales experienceCommunication skillsCritical thinkingPositive demeanorComputer proficiencyTeam collaboration

Required

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services is required

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Thrives in collaborative team settings

Benefits

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Training & development

Wellness resources

Professional and Safe Environment

Paid Training

Employee Discounts

Competitive pay with commission, and bonus opportunities!

Complimentary Monthly Massages or Facials

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004