Embassy Suites by Hilton Los Angeles Downey · 3 hours ago
Front Desk Clerk (Part Time) - Embassy Suites Downey
Downey, CA
Part-time
Onsite
New Grad, Entry Level
$18.85/hr - $18.85/hrEmbassy Suites by Hilton Los Angeles Downey is a leader in the hospitality industry, and they are seeking a Front Desk Clerk to assist Guest Service Agents in checking in and checking out guests. The role involves providing outstanding guest service and maintaining positive working relationships with team members and other departments.
Hospitality
Responsibilities
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Qualification
Required
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Hospitality - We're passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Leadership - We're leaders in our industry and in our communities
Teamwork - We're team players in everything we do
Ownership - We're the owners of our actions and decisions
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability
Company
Embassy Suites by Hilton Los Angeles Downey
Nestled in the heart of Downey and bordered by four freeways, this hotel is the perfect gateway to Los Angeles.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase