China Telecom Americas · 15 hours ago
Strategic Accounts Intern
China Telecom Americas is a telecommunications company, and they are seeking a Strategic Accounts Intern to assist Strategic Account Managers. The role involves supporting sales efforts, managing customer records, resolving order issues, and preparing financial reports.
Telecommunications
Responsibilities
Assisting sales to ensure high levels of customer satisfaction through excellent sales service
Help sales update opportunities, leads, orders and customer records in the company database (CRM)
Resolves order and inventory problems by investigating data and history including identifying alternate means for filling orders and notifying managers and customers
Assist Account Managers with any credit claims, customer billing disputes, investigations, and outage issues
Help track and adjust revenue in BSS for any IDC dark fiber orders that have been escalated for non-standard products and revenue adjustment
Assist with billing reconciliation
Assist preparing financial reports requested by sales management
Follow all companies’ policies and procedures
Qualification
Required
Strong desire to learn and understand telecom technology services and products
Flexibility to work seamlessly with global sales and support teams in different time zones
Self-motivated, customer-focused, result-oriented
Excellent interpersonal and communications skills; verbally, written, face-to-face and over the phone with customer, partners and all levels of staff and management in both Mandarin and English required
Impressive proposal writing skills and presentation skills
Strong data analysis skills, with the ability to extract and interpret data from various sources to support Strategic Sales Team
Proficient in Microsoft applications including Word, Excel, PowerPoint, and Outlook
Fluency in Chinese and English
Preferred
Master's degree in computer science, Business Analytics, Finance, Data Science, Information Systems, Marketing Analytics, International Business preferred
Familiarity with CRM database tools
Company
China Telecom Americas
China Telecom Americas is the largest international subsidiary of China Telecom Corporation.
H1B Sponsorship
China Telecom Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (18)
2023 (20)
2022 (20)
2021 (26)
2020 (37)
Funding
Current Stage
Growth StageRecent News
2025-10-16
2024-12-19
2024-02-24
Company data provided by crunchbase