Scripps Health · 16 hours ago
Patient Service Representative - Cardiology EP - La Jolla
La Jolla, CA
Full-time
Onsite
Entry Level
$25.95/hr - $32.56/hr
1+ years expScripps Health is a leading healthcare provider in San Diego, offering exceptional primary and specialty care since 1924. They are seeking a Patient Service Representative in the Cardiology EP department to ensure a positive experience for patients by managing registration, appointment scheduling, and customer inquiries.
AssociationFitnessHealth CareHospitalMedicalNon Profit
Responsibilities
Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions
Responding to customer billing and payment inquires
Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation
Scheduling and confirming appointments in person or over the phone and entering appropriate insurance
Initiating and validating referrals/authorizations
Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns
Qualification
Required
Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies
Excellent communication and customer service skills
Strong organizational and analytical skills; innovative with ability to identify and solve problems
Preferred
1 year of experience in customer service or a healthcare/medical office environment preferred
Able to adapt, prioritize and meet deadlines
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers
Benefits
Comprehensive benefits that cover health & wellness, career development, and retirement options
Company
Scripps Health
Scripps Health is a nonprofit health care system based in San Diego, California.
10001+ employees
H1B Sponsorship
Scripps Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (7)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.44MKey Investors
National Institutes of HealthHearst Foundations
2024-12-05Grant· $0.32M
2022-01-19Grant· $0.12M
Leadership Team
Clark Kegley
Chief Technology Officer
Recent News
2025-11-08
TeamBest Global Companies
2025-11-07
2025-11-07
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