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Associa · 6 hours ago

Assistant Community Association Manager

Panama City, FL

Full-time

Onsite

New Grad, Entry Level

Associa is a leading property management company with over 225 branch offices across North America. They are seeking an organized and detail-oriented individual to serve as an Assistant Community Manager, providing essential support to the property management team and ensuring efficient operations.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Field and respond promptly to homeowner inquiries via phone, e-mail, work order, letter, and/or in person

Work on the ARB Application Process with great attention to detail as well as time management to meet deadlines

Interact with vendors and assist with addressing emergency requests as necessary

Interact with Developer on projects, requests, and facilitating communication between the Developer and Community Manager

Update notes within homeowner accounts in C3 of conversations/correspondence with homeowner

Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages

Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc

Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents

Assist Community Manager in monitoring client delinquency rates and collections process for account portfolio

Maintain property files and unit files

Assist with processing new homeowner welcome packets

Assist with issuing of key fobs, pool passes and processing access keys

Assist Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary

Assist Community Manager with requests for proposals, repair quotes, insurance notifications

Assist Community Manager with update of property fact sheets in C3

Assist Community Manager in preparing homeowner CC&R violation letter and communicate results of hearings to homeowners within the time frames set by state statues or governing documents as needed

Assist homeowners with Associa corporate programs (website, portals, etc.) including client enrollment

Participate in Associa training including Associa University webinars, etc

While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or the management agent

Other duties as assigned

Qualification

Florida Community Association Manager LicenseAccounting applicationsMicrosoft ProgramsCustomer service skillsCommunication skillsTime managementOrganizational skillsConflict resolutionDetail orientedTeam playerSelf-motivatedFast-paced environment