JPS Tech Solutions ยท 10 hours ago
Systems Analyst
United States
Full-time
Remote
Entry, Mid LevelJPS Tech Solutions is seeking a Systems Analyst to enhance their workflow processes and improve software deployment and governance. The role involves analyzing data, guiding end users, and generating reports while collaborating with development teams to resolve issues and recommend improvements.
Information TechnologyIT InfrastructureSoftware Engineering
Responsibilities
Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives
Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance
Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders
Analyze root cause of issues arising from defects or flaws within the system
Recommend mitigations for issues to ease friction due to problems within workflows
Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other
Experience with customer service in usage of IT software
Strong communication skills to users with varying levels of technical knowledge
Should be able to: Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments components of full-stack applications, such as APIs, databases, servers
Break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered
Flexibility when resolving issues
Should be able to: consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution
Strong analytical skills
Should be able to: Analyze issues brought by end users to deduce root causes
Reference systems of record to rectify issues and/or history
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Qualification
Required
Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives
Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance
Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders
Analyze root cause of issues arising from defects or flaws within the system
Recommend mitigations for issues to ease friction due to problems within workflows
Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other
Experience with customer service in usage of IT software
Strong communication skills to users with varying levels of technical knowledge
Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments components of full-stack applications, such as APIs, databases, servers
Break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered
Flexibility when resolving issues
Consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution
Strong analytical skills
Analyze issues brought by end users to deduce root causes
Reference systems of record to rectify issues and/or history
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Company
JPS Tech Solutions
JPS Tech Solutions offers software engineering, cloud, mobile development, and IT infrastructure solutions.
201-500 employees
H1B Sponsorship
JPS Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (17)
2023 (9)
2022 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase