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O'Reilly Auto Parts · 3 hours ago

Facilities Help Desk Coordinator

Springfield, MO

Full-time

Onsite

Entry Level

2+ years exp

O'Reilly Auto Parts is a company with a proven track record of growth and stability, seeking a Facilities Help Desk Coordinator. This role is responsible for managing store repair requests and ensuring compliance with O'Reilly standards and jurisdictional requirements.

AutomotiveManufacturingRetailWholesale

Responsibilities

This role is responsible for field repair requests via email, phone calls or MARS

The function of the Facilities Help Desk Coordinator is to initiate, oversee, and execute facility maintenance routine break fix repairs in a cost effective and timely manner

Provides cost per repair, defines scoped of works and repairs, responsible for all internal and external communication

Process the service request to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to appropriate party

Interface with other departments, jurisdictions, contractors, and field operations to ensure that repairs and completed

All other duties as assigned