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Scheels · 13 hours ago

Online Order Fulfillment

Eden Prairie, MN

Part-time

Onsite

New Grad, Entry Level

0+ years exp

Scheels is a leader in the sporting goods industry, dedicated to providing the best experience for customers. The Online Order Fulfillment role involves organizing and collecting products for customer orders, providing exceptional service during pickups, and maintaining an organized workspace.

E-CommerceFitnessRetailSporting GoodsSports

Responsibilities

Shop, organize, and collect products to complete customer orders

Accurately track product locations in the Order Management System

Provide exceptional customer service as customers pick up their items

Deliver customer orders to the curbside pick up locations

Communicate with leadership and other team members to resolve problems or questions

Maintain a clean and organized work area

All other duties as assigned

Qualification

Customer ServiceTeam MentalityAdaptabilityTeach-abilityEfficiency

Required

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Minimum of a high school diploma, or general education degree (GED)

1-3 months of related experience or training; or equivalent combination of both

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury