Remote Customer Support Specialist jobs in United States
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Talentoma · 7 hours ago

Remote Customer Support Specialist

Talentoma is a growing company seeking Remote Customer Support Specialists to join their team. The role focuses on handling inbound calls and assisting customers with general inquiries and support needs.

Staffing & Recruiting

Responsibilities

Answer inbound customer support calls and provide accurate, helpful responses
Make occasional outbound calls (appointment reminders, follow-ups, or status updates)
Maintain a friendly, patient, and professional tone on every interaction
Document call notes and key details accurately using our digital tools and systems
Follow step-by-step call handling procedures to keep conversations efficient and consistent
Stay connected with your remote team through chats, updates, and scheduled check-ins

Qualification

Clear communicationActive listeningCustomer service experienceBasic computer skillsTeam-minded attitude

Required

Strong speaking skills, active listening, and clear communication
Comfortable using a computer and switching between basic tools (calls, notes, systems)
Reliable internet connection and a quiet, distraction-free home workspace
Team-minded attitude—willing to ask questions and support others
No experience required — paid training is provided

Preferred

Customer service experience (call center, retail, hospitality) is a plus, not required

Benefits

100% remote — work from the comfort of home
Paid training starting day one
Flexible scheduling options (including weekends based on availability)
Supportive team culture with approachable managers
Growth and advancement opportunities within the company

Company

Talentoma

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At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.

Funding

Current Stage
Early Stage
Company data provided by crunchbase