TOTE Group ยท 10 hours ago
Operations Coordinator
Anchorage, AK, US
Full-time
Onsite
Entry Level
$20.50/hr - $30.80/hr
2+ years expTOTE Services is a company that provides services to high-level customer accounts, and they are seeking an Operations Coordinator to assist the Operations department. The role involves a variety of administrative activities, including coordinating shipments, preparing reports, and managing customer inquiries.
LogisticsMarine TransportationTransportation
Responsibilities
Operate safely and in compliance with all established HSSE policies and procedures
Coordinate, schedule, and maintain internal and external shipments and delivery schedules
Read, analyze, and interpret technical procedures
Prepare reports and distribute to customers
Effectively present information/respond to questions from managers, clients, and customers
Identify problems, collect information, establish facts, draw valid conclusions, and recommend to operations personnel
Field incoming calls and emails, responding appropriately and timely to customer inquiries
Enter orders received via email into the computer system
Primary management for a major customer account including all customer freight movement for the terminal
Work closely with operations (customer service, dispatcher, etc.) to facilitate requests
Assist dispatch, including working with carriers, building and dispatching trips and loading and unloading trailers
Assist driver check-in, including scanning paperwork, system clean up, and processing trips as needed
All other duties as assigned
Qualification
Required
High school diploma, or GED equivalent required
Two to four years administrative experience in multi-modal transportation related field
Proficient in MS Office applications, including Outlook and Excel
Excellent written, verbal and listening communication skills
Proficient in data entry
Knowledge of industry specific software programs
Ability to analyze and understand large volumes of shipping information
Follows instructions, responds to management direction, takes responsibility for own actions, completes tasks on time or communicates alternate plans
Treats people with respect; keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values
Strong organizational skills, attention to detail and accuracy
Ability to multi-task and prioritize the work day
Must have excellent customer service skills and present Carlile in a professional manner
Ability to take initiative and act independently while operating and reporting to a team of multidisciplinary stakeholders
Company
TOTE Group
TOTE Group is a transportation and logistics company that specializes in vessel construction management and ship management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Nolan
President and CEO
Jeff Tobin, CPA
Chief Financial Officer
Recent News
2025-09-22
Seattle TechFlash
2025-06-21
Company data provided by crunchbase