Johnson Brothers ยท 1 day ago
Customer Service Representative
Orlando, FL
Full-time
Onsite
New Grad, Entry LevelJohnson Brothers is a company focused on providing exceptional customer service. They are seeking a Customer Service Representative to assist customers and Sales Managers by providing product and service information and resolving issues related to orders and inquiries.
Food and BeverageWine And Spirits
Responsibilities
Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner
Assisting customers with questions regarding order status, pricing, and shipping issues
Accurate data entry of customer orders
Working with sales representatives and managers for pricing overrides, special products, and problem resolution with customer accounts
Answering telephone and utilizing the switchboard to transfer calls as needed
Assist the team as needed and be able to backup other jobs during vacations and illness
Qualification
Required
Excellent written and verbal communication skills with professional telephone etiquette
Resolution driven and customer service oriented
Ability to multi-task and meet deadlines in a fast paced, high volume environment
Detail oriented with strong organization skills
Solid computer skills including: MS Office (Excel, Word and Outlook)
Perform wide variety of administrative duties as assigned
Preferred
2 year Business related degree
Local candidates preferred (no relocation package available)
AS400 experience is helpful
Company
Johnson Brothers
Johnson Brothers is a single-family owned wine, beer, and spirits distributor, led by Michael and Todd Johnson.
Founded in 1953
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Hubler
President and CEO, Johnson Brothers
Michael Johnson
Chairman
Recent News
Star Tribune
2024-04-10
2024-04-10
2024-03-12
Company data provided by crunchbase