Sutter Health · 5 hours ago
Communication Operator I
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$31.07/hr - $37.28/hrSutter Health is a healthcare organization, and they are seeking a Communication Operator I to manage incoming calls and provide assistance to staff and patients. The role involves routing calls, answering basic inquiries, and ensuring compliance with privacy regulations while delivering optimal patient care.
Health CareHospitalNon Profit
Responsibilities
Receives incoming calls to the main switchboard/Private Branch Exchange (PBX), routes them to the appropriate department or person, and takes messages as needed
Handles basic questions about the business, including hours of operation, directions and phone numbers for individuals and departments
Gains confidence and cooperation from the physicians, staff, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication
Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care
Qualification
Required
HS Diploma or equivalent education/experience
Keen problem-solving ability: comfortable performing in unforeseen scenarios and quickly changing from one task to another
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
Ensure the privacy of each patient's protected health information (PHI)
Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives
This position requires 2 months of Full-Time training
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
Founded in 1981
10001+ employees
H1B Sponsorship
Sutter Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (16)
2023 (14)
2022 (21)
2021 (24)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase