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Haley Residential · 9 hours ago

Community Manager

Fort Wayne, IN, US

Full-time

Onsite

Entry, Mid Level

$49K/yr - $51K/yr

2+ years exp

Haley Residential is seeking a dynamic and experienced Community Manager to lead one of their vibrant apartment communities. This role is responsible for managing personnel, activities, and resources to achieve property objectives, ensuring resident satisfaction and optimizing financial performance.

Real EstateResidential

Responsibilities

Maintain a clean and organized office environment, including properly storing and shredding paperwork as needed, uploading essential documents to online and internal platforms, and ensuring notes are accurately and timely entered

Oversee and review all financial reporting and control, including budget preparation, monitoring budget variance (BVR’s) and occupancy prediction reports, approving AP invoices, setting up AP invoices for payment, and managing equipment and supplies inventory, payroll, and bonuses

Conduct audits of various documents, including bonuses, leases, make-readies, budgets, move-ins and move-outs, collection and leasing platforms, month-end items, and SODAs. Ensure accurate processing and timely filing into Yardi. Manage all online filing

Coordinate and prepare for lender or Section 8 inspections to ensure compliance and readiness

Oversee, delegate, or actively perform tasks across the property, ensuring all responsibilities are completed efficiently, vacation coverage is provided, and ownership of the property is taken

Oversee and participate in all marketing and leasing functions, including utilizing online platforms, showing units, screening and selecting qualified residents, preparing advertising and marketing programs, conducting competitive surveys, and ensuring compliance with rental applications and leases

Manage all aspects of resident relations, including responding to inquiries, handling complaints and concerns, managing collections utilizing required platforms as necessary, maintaining complaint logs, overseeing move-ins and move-outs and incoming and outgoing mail, and handling resident packages

Ensure the upkeep of the physical property by scheduling and inspecting maintenance work, conducting regular grounds reviews, managing the make-ready process, and recommending repairs, replacements, improvements, and workflow

Perform other duties and responsibilities to support the community's overall success

Models the work performance, work ethic, attitude, and behavior expected of all team members

Manage the recruitment process within ADP, including resume screening, hiring, and onboarding of employees. Ensuring the organization attracts and retains top talent and seamlessly integrates new hires

Providing ongoing training, development opportunities, and feedback that fosters employee growth and alignment with company objectives through ongoing team and individual meetings

Fully utilize the Performance review module within ADP to set performance expectations and review and track ongoing performance monthly, as necessary, and yearly

Qualification

Property ManagementFinancial ManagementTeam LeadershipResident RelationsADP SoftwareCommunication SkillsTime Management

Required

Experience managing all financial aspects of property management

Knowledge of business principles, management theories, and accounting/finance practices typically acquired through a bachelor's degree in business or a related field or equivalent work experience

Strong written and verbal communication skills

Ability to manage multiple priorities effectively

Must possess a state driver's license and a reliable vehicle available during business hours

Periodic significant time involvement beyond regular working hours to meet deadlines

This position requires a blend of leadership, financial acumen, and property management expertise to ensure the community's overall success and resident satisfaction