In-House Marketing Representative jobs in United States
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Vacatia · 1 day ago

In-House Marketing Representative

positionLas Vegas, NV
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Vacatia is seeking an enthusiastic, customer-focused Marketing Representative to join their In-House/Guest Services team. The role involves greeting and assisting timeshare owners, scheduling sales presentation appointments, and providing exceptional support throughout their stay.

E-CommerceMarketplaceResortsTravel

Responsibilities

Greet and welcome owners and their families at resort check-in desks
Ensure owners are comfortable, properly checked in, and qualified before arrival at the Welcome Desk
Assist guests with questions about the resort, surrounding area, restaurants, shopping, and local attractions
Direct owners on where to purchase attraction tickets and address any needs, including medical or special requests
Manage daily reconciliation, prepare bank sheets, and complete deposits
Enter bookings and tour information for all In-House customers, including non-qualified guests
Handle guest concerns promptly to ensure a positive experience
Collaborate with resort staff and communicate daily reporting to Marketing leadership
Occasionally support other local resort locations as needed
Perform additional duties as assigned

Qualification

Customer service experienceOrganizational skillsMicrosoft ExcelBilingual in EnglishSpanishFriendly demeanorProfessional demeanor

Required

High school diploma or equivalent, or relevant work experience
Prior customer service experience
Motivated, outgoing, friendly, and professional demeanor
Strong organizational skills and reliability
Proficient in Microsoft Excel, Word, and general computer applications
Ability to work weekends, holidays, extended hours, and at multiple local locations
Ability to travel occasionally based on business needs

Preferred

Previous experience in timeshare or resort customer service
Bilingual in English and Spanish

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
dateFounded in 2013
location
Mill Valley, California, USA
people-size1001-5000 employees
web-link
https://vacatia.com

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Recent News

EIN Presswire
Vacatia Expands Managed Resort Portfolio with Six New Properties
2025-03-26
PR Newswire
Vacatia Acquires The Berkley Group and Daily Management
2025-01-02
PR.com
Seven Vacatia Team Members Named as ARDA Award Finalists
2024-03-15
Company data provided by crunchbase