AltaPointe Health Systems · 5 hours ago
Quality Assurance Care Coordinator *SIGN-ON BONUS*
Mobile, AL
Full-time
Onsite
Entry, Mid Level
2+ years expAltaPointe Health Systems is focused on delivering high-quality, patient-centered care across their Federally Qualified Health Center clinics. The FQHC Quality Assurance Care Coordinator plays a key role in implementing and maintaining the organization's Quality Improvement/Quality Assurance program, collaborating with clinical and administrative teams to enhance patient outcomes and satisfaction.
Health CareHospitalMedical
Responsibilities
Assist in the implementation, coordination, and enhancement of the Health Center’s quality improvement/quality assurance (QI/QA) program to ensure delivery of high-quality, patient-centered care while maintaining patient confidentiality
Collaborate with clinical teams, administrative staff, and payors to develop, monitor, and evaluate quality goals, dashboards, and outcome reports
Recommend and implement quality improvement initiatives based on data analysis, performance metrics, and identified clinic needs
Provide ongoing monitoring and support for patients through outreach, reminder calls, and coordination of preventive and chronic care services
Assist clinical teams in identifying and engaging patients in need of follow-up or additional care management services to address gaps in care
Manage payer data and clinic rosters to support care gap closure and population health management
Generate and analyze provider/clinic performance reports to monitor progress toward QI/QA goals
Utilize healthcare analytics and external data sources to identify, track, and close care gaps (e.g., cancer screenings, immunizations, chronic disease management)
Support data integrity, accuracy, and completeness through data validation and hygiene activities
Support patient satisfaction efforts, including data collection, trend analysis, and follow-up and corrective actions on patient feedback and grievances
Assist in preparing for and participating in compliance and accreditation surveys, including HRSA Operational Site Visits, Joint Commission reviews, and payer audits
Seeks supervision and consultation as needed
Accepts and employs suggestions for improvement and actively works to enhance skills
Treats patients with care, dignity and compassion and respects privacy and confidentiality
Is pleasant and cooperative with others and adopts a teamwork approach with coworkers
Actively participates in AltaPointe committees as required
Follows AltaPointe policies and procedures
Attends appropriate in-services training and other workshops
Qualification
Required
Bachelor's degree in social services/behavioral health, nursing or equivalent healthcare degree
At least two (2) years of related experience
Must be computer proficient
Must possess excellent analytical and critical thinking skills
Must be detail-oriented
Must have strong communication, planning, and time management skills
Preferred
Knowledge of and experience with quality/performance improvement in a healthcare setting
Experience preferred in healthcare software applications, including working knowledge of Microsoft Office and reporting tools
Knowledge of Medicaid, Medicare and third-party payment systems, managed care principles, and value-based payor incentive programs
Knowledge of Federally Qualified Health Center/FQHC Program Compliance and Operations, including Federal Tort Claims Act (FTCA) program requirements
Knowledge of Joint Commission standards, including Ambulatory Care Accreditation and Patient Centered Medical Home Certification/PCMH
Knowledge of Care Management models and integrated care concepts
Company
AltaPointe Health Systems
AltaPointe Health is Alabama’s most comprehensive behavioral and primary healthcare system, delivering over one million services annually to more than 45,000 patients.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jarrett Crum
Chief Hospital Officer
Luke Engeriser
Deputy Chief Medical Officer
Recent News
2025-08-05
Company data provided by crunchbase