Talentoma ยท 5 hours ago
Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$3,700/mo - $4,500/moTalentoma is hiring Remote Customer Service Representatives to support customers through phone, email, and chat in a fully remote role. The main responsibilities include responding to customer inquiries, assisting with account questions, and ensuring a positive customer experience.
Staffing & Recruiting
Responsibilities
Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
Assist with account questions, order status, product information, and general support requests
Use internal systems and tools to enter information and locate accurate answers
Follow step-by-step training, scripts, and company procedures to ensure consistency and accuracy
Remain calm, patient, and solution-focused when handling concerns or complaints
Collaborate with teammates and supervisors to continuously improve the customer experience
Qualification
Required
Strong verbal and written communication skills
Dependable, organized, and self-motivated in a remote environment
Comfortable working independently and managing multiple tasks at once
Basic computer skills (web browsers, email, data entry, internal tools)
Preferred
Experience in customer service, call centers, retail, or hospitality is a plus (not required)
Benefits
100% remote / work from home with flexible scheduling options
Paid virtual training starting day one
Friendly, supportive management team
Growth opportunities into Senior Customer Service, Quality, or Team Lead roles
Company
Talentoma
At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase