Embassy Suites by Hilton Los Angeles Downey ยท 1 week ago
Front Desk Clerk - Embassy Suites Downey
Downey, CA
Full-time
Onsite
New Grad, Entry Level
$18.85/hr - $18.85/hrEmbassy Suites by Hilton Los Angeles Downey is a leading global hospitality company focused on delivering exceptional guest experiences. The Front Desk Clerk is responsible for assisting Guest Service Agents with checking in and checking out guests, responding to inquiries, and providing information about hotel services and local attractions.
Hospitality
Responsibilities
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Qualification
Required
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Demonstration of Hospitality - We're passionate about delivering exceptional guest experiences
Demonstration of Integrity - We do the right thing, all the time
Demonstration of Leadership - We're leaders in our industry and in our communities
Demonstration of Teamwork - We're team players in everything we do
Demonstration of Ownership - We're the owners of our actions and decisions
Demonstration of Now - We operate with a sense of urgency and discipline
Demonstration of Quality
Demonstration of Productivity
Demonstration of Dependability
Demonstration of Customer Focus
Demonstration of Adaptability
Company
Embassy Suites by Hilton Los Angeles Downey
Nestled in the heart of Downey and bordered by four freeways, this hotel is the perfect gateway to Los Angeles.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase