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University of Miami · 1 day ago

Epic Analyst -Resolute Billing

Miami, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

The University of Miami is seeking a Full-Time Epic Analyst-Resolute Billing to join their IT Department. This role involves supporting application end-users, optimizing application configuration, and providing day-to-day application support while collaborating with various stakeholders.

Higher Education

H1B Sponsor Likely

Responsibilities

Serves as a support contact for application end‐users. Identifies issues and works to resolve them

Designs, develops, implements, and maintains the application

Supports all phases of testing and document workflow design

Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow

Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly

Collaborates with trainers on application changes and new features to develop documentation and training strategies

Assists with analyzing the impact of information technology in clinical work processes

Participates in on-call rotations and support

Attends and participates in applicable committees

Maintains regular communication with team members and participates in weekly project team meetings

Reviews the status of projects and issues on an ongoing basis with leadership

Becomes knowledgeable about UHealth’s policies, procedures, and business operations

Adheres to University and unit-level policies and procedures and safeguards University assets

Providing oversight and leadership to Associate Epic Analysts on the team

Implementing, building, and modifying the application

Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access

Providing day-to-day application support and resolving application issues

Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings

Qualification

Epic certificationHealthcare experienceApplication supportProblem-solvingMicrosoft Office proficiencyInterpersonal skillsEffective communicationLeadership

Required

Bachelor's degree in relevant field

Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization

Epic certification in relevant field required

Ability to communicate effectively in both oral and written form

Ability to maintain effective interpersonal relationships

Ability to recognize, analyze, and solve a variety of problems

Ability to lead, motivate, develop and train others

Proficiency in computer software (i.e. Microsoft Office)

Commitment to the University's core values

Preferred

Understanding of duplicate patient management processes

Benefits

Medical

Dental

Tuition remission

Comprehensive benefits package

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (137)

2024 (153)

2023 (150)

2022 (122)

2021 (95)

2020 (114)