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Colesco Inc · 1 day ago

Application Engineer

Cincinnati, OH

Full-time

Onsite

Mid, Senior Level

4+ years exp

Colesco Inc, a division of Richards Industrials, is seeking a driven and experienced Applications Engineer to join their growing team in Cincinnati. The role involves providing technical expertise across various valve and flow control systems, supporting internal and external stakeholders, and collaborating closely with sales teams to develop comprehensive solutions for customer needs.

Industrial EngineeringManufacturingSupply Chain Management

Hiring Manager

Cheryl Neiheisel

Responsibilities

Supports the Sales Team as required to maintain premier customer service to meet or exceed sales targets and performance metrics

Supports the Inside Sales team to understand customer requirements and propose technical solutions across the portfolio of Colesco products

Collaborates with suppliers to gain an in-depth understanding of the technical specifications and features of their products

Support the development of quotes and proposals for customers

Collaborate with the Sales and engineering teams to resolve customer-specific challenges

Project pursuit activities, including Spec review, Sizing, and Selection

Prepare technical documents and product packages for customers

Travel to customer sites to learn more about their applications

Reach out to customers regularly to check on the progress of pending quotes and purchase orders

Establish and maintain strong relationships throughout the sales cycle

Remain grounded in transactional needs and challenges

Carefully documenting correspondence to make future interactions easier and to allow other team members to quickly determine the application's parameters

Identify technical factors in customer inquiries that may affect cost and delivery

Develops customer communication programs and special marketing plans

Receive and process customer orders, ensuring accurate placement of purchase orders with vendors

Collaborate with the General Manager to ensure prompt implementation of price adjustments provided by vendors

Monitor and track the status of purchase orders with vendors to ensure timely delivery

Uphold and communicate company policies and procedures to vendors to maintain compliance and consistency

Work closely with shipping and receiving teams to guarantee that all necessary documentation is prepared and provided for seamless order processing

Qualification

Mechanical EngineeringSales EngineeringFlow Control SystemsValve/Pump ManufacturingCustomer-Centric ApproachTechnical CommunicationProblem-Solving

Required

Bachelor Degree in Mechanical Engineering or related field

4 to 7 years of prior experience as a sales engineer is required, with preference given to those who have worked as an F&B or pharmaceutical process/applications engineer in industries such as flow control or valve/pump manufacturing

Strong mechanical comprehension; able to explain and address technical issues with industrial valves and related products

Exceptional communication skills

Problem-solving and analytical abilities to address customer-specific challenges

A proactive and customer-centric approach