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Tom Thumb Supermarket · 5 hours ago

Dairy Manager - Duncanville, TX

Duncanville, TX

Full-time

Onsite

Mid Level

Tom Thumb Supermarket is looking for a Dairy Manager in Duncanville, TX. The role involves maintaining customer awareness, managing inventory, and ensuring compliance with company standards while providing excellent customer service.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service

Assist customers by making product suggestions

Engage in suggestive selling and other sales techniques via: Telephone, In-store intercom announcements, One-on-one customer interaction

Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to Store Director as needed

Rotate and discard outdated or spoiled products; ensure cleanliness of work area and department

Implement effective promotional and seasonal displays

Ensure merchandise is correctly priced and displayed; maintain clean and properly organized shelves

Assist in other areas of the Grocery Department as needed

Follow and maintain department standards and requirements

Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Enforce proper code dating for all products within the department

Assist with physical inventory every 6 months

Control inventory to ensure adequate quantity, quality, and freshness; maintain levels per division directives

Stock and rotate products; supervise reclamation processing; maintain orderly and in-stock conditions in back room and all Dairy Department areas

Control shrink and costs

Implement correct product preparation techniques

Operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine

Perform receiving duties including: Breaking down loads, Verifying orders using invoices, Inspecting quality and reporting shortages, Stocking and rotating product

Adhere to product temperature and storage guidelines; follow proper packaging techniques

Process administrative paperwork and maintain accurate department records

Accurately complete and monitor daily log sheets, sales, labor, and other required paperwork

Ensure proper temperature levels for products; comply with retail labeling laws, federal and state regulations, company policies, and code dating requirements

Comply with all workplace safety rules and regulations

Maintain safety, cleanliness, and sanitation of work area, cooler, equipment, and display areas; ensure code date compliance

Implement emergency procedures in the event of equipment or software malfunctions

Operate computer software and electronic ordering devices to order products

Comply with and ensure compliance with company grooming standards and dress code

Qualification

Inventory controlCustomer serviceProduct knowledgeEquipment operationAdministrative paperwork

Required