RJW Logistics Group ยท 10 hours ago
Admin Clerk 1
Hazleton, PA
Full-time
Onsite
Entry Level
1+ years expRJW Logistics Group is dedicated to hiring and developing talent who want to make an impact in the retail logistics industry. The Admin Clerk 1 role involves accepting and scheduling customer orders while providing administrative support to the Transport Operations Department.
Transportation/Trucking/Railroad
Responsibilities
Enter customer orders and scan / index documents as required
Schedule the pick ups and delivery of customer loads
Properly document orders in computer and update customer contact information
Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures
Clearly understand goals, policies, and procedures of RJW
Communicate customer problems, leads, and inquiries to the appropriate personnel
Maintain confidentiality of company information
Recommend improvements and implement approved improvements
Update reports as required by operations manager and COO
Assist local dispatcher in update of Tee Cards
Other tasks as assigned by manager
Positive telephone personality
Capable of being trained to be 'Phone Assertive'
Exceptional customer service skills
Organizational and scheduling skills
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW
Qualification
Required
Basic office clerical skills
Must be able to type at least 40 wpm
1 -- 2 years of clerical experience
Basic transportation / logistics experience
Must be able to communicate, read, write, and speak English
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to determine 'root cause' of problem and determine corrective action
To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software
Must be able to occasionally lift and/or move up to 25 pounds
Must be able to activate phone systems utilizing keyboards and buttons
Must be articulate and comfortable speaking in front of others
Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion
Frequently required to talk, hear, stand and walk
Must be able to work in excess of continuous 8 hours when required
Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision
Must be able to speak and communicate clearly over telephones
Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances
Preferred
High School Diploma or general education diploma (GED) is preferred
Benefits
401(k) matching
Medical/Dental/Vision insurance
Employee discount
Flexible spending account
Health savings account
Paid time off
Sick Days
Long-term Disability Insurance
Short-term Disability Insurance
Accidental Insurance
Critical Illness Insurance
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Davenport
Chief Financial Officer
Condy Dixon
Chief Operating Officer
Company data provided by crunchbase