Live! Casino & Hotel Louisiana · 13 hours ago
Slot Technician Manager - Bossier
Bossier City, LA
Full-time
Onsite
Senior Level
6+ years expLive! Casino & Hotel Louisiana is seeking a Slot Technician Manager to oversee the Technical Operations of the Slot Department. The role involves managing the operational readiness and regulatory compliance of VLT/Slot machines while coordinating repairs and maintenance to ensure optimal performance.
Gambling & Casinos
Responsibilities
Manages the budget for the Slot Technical Department
Maintaining required documentation of slot moves, maintenance and repair logs, and purchase orders and requisitions for slot machine parts and supplies
Manages house technicians as directed by Louisiana Live Slot Department and/or coordinates Service Technicians directed by Louisiana Gaming Control Board in the performance of their duties
Responsible for creating/reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists
Creates processes for investigating standard deviation, variance, and other performance errors with slot machines
Review the department’s financial data, operational performance, and all other activities with the Director of Slot Operations
Assists and works with the Slot Operations Managers/Supervisors to ensure maximum game availability and customer experience
Create managerial reports for executive review while providing recommendations for improved operations, service methodology, and slot performance indicators to support the functions of analytical and forecasting requirements to improve revenue
Slot Machine performance as it relates to actual and theoretical hold, coin in, and handle pulls
Analyze and monitor slot machine performance relating to slot movements, new products, and denomination changes
Maintain the integrity of the slot master database and all slot equipment and related information
Coordinates supplemental support activities between Technicians and Table Games Department, assisting with maintenance and repairs of electronic signage, replacement of table game layouts, etc
Ability to extend complimentaries in accordance with the property comp matrix
Other duties as assigned
Qualification
Required
High School or GED Equivalent
A 4-year degree in a related field or equivalent work experience
Six (6) to fifteen (15) years' experience in Slot Technical Management preferred while electronics and maintenance of technical equipment, video game machines or other industry experience is considered
Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards
Preferred
Slot accounting and player tracking systems
Multiple slot machine manufacturers and models, set up, communications and optioning
AutoCAD and floor layout
Company
Live! Casino & Hotel Louisiana
Live! Casino & Hotel Louisiana set a new standard for gaming, hotels, and entertainment in Bossier and serves as a new world-class attraction for the greater Shreveport–Bossier City region.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase