Auberge du Soleil · 16 hours ago
Talent Development Manager
Auberge du Soleil is a flagship location of the Auberge Collection, known for its exceptional service and guest experience. The Talent Development Manager will be responsible for delivering training programs that align with company initiatives, facilitating onboarding and offboarding processes, and enhancing team member engagement and experience.
Hospitality
Responsibilities
Coordinate onboarding for all new team members, including file completion, new hire paperwork, welcome materials, property tours, and first-shift support to ensure a seamless transition
Assist new hires with benefits enrollment including annual enrollment, new hire benefits onboarding, and 401(k) enrollment
Process and oversee team member offboarding, ensuring accuracy and compliance in all documentation and exit procedures
Prepare and distribute New Manager and Promotion Announcements in collaboration with department leaders
Process employment verifications in a timely, professional, and confidential manner
Assist with the facilitation, coordination, and logistics of all Learning & Development Programs, including The Circle, Heartfelt Service, leadership development, management development program (college program), and the Certified Trainer Program
Maintain accurate and accessible training records, including tracking attendance, completion rates, and identifying team members requiring specific workshops or follow-up
Track all compliance training and maintain full responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines
Continually update training content to ensure adherence to all state and federal requirements
Serve as the Training Ambassador for the property, offering guidance to leaders and team members regarding learning needs and development plans
Build trust and strong partnerships with department leaders, maintaining a full understanding of their teams, learning requirements, and ongoing development needs
Assist with team member engagement initiatives, including monthly recognition programs, ENRICH initiatives, and year-round events
Support planning and execution of large-scale engagement activities such as the end-of-season party and quarterly team member recognition programs
Monitor and maintain communication channels such as the Café du Soleil TV, the Sundial, and ensure timely and relevant information is shared
Assist with Team Member Dining requests and coordinate team member celebrations and special moments
Maintain all Talent & Culture personnel files (active, termination, and other documentation) ensuring confidentiality, organization, and compliance
Keep the Talent & Culture office stocked, organized, and welcoming for all associates and visitors
Provide administrative support to the Director and Assistant Director as needed
Assist with various programs, initiatives, and projects as directed by leadership
Support miscellaneous Talent & Culture functions as needed
Qualification
Required
3–5+ years of experience in Learning & Development, Talent Development, or Human Resources, preferably within luxury or high-volume environments
Proven ability to coordinate and manage multiple training programs, schedules, and priorities simultaneously
Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism
Experience preparing training materials, managing attendance records, and tracking compliance requirements
Exceptional organizational and time-management skills with the ability to meet deadlines and manage competing priorities
Skilled in delivering presentations and facilitating engaging, interactive learning experiences
Ability to build productive partnerships with department leaders and collaborate cross-functionally
High level of emotional intelligence, approachability, and the ability to maintain positive relationships at all levels of the organization
Familiarity with state and federal employment regulations as they relate to training and compliance (e.g., harassment prevention, safety, wage and hour training)
Flexible, adaptable, and comfortable with evolving business needs and shifting priorities
Strong problem-solving skills with the ability to identify gaps and propose effective, thoughtful training solutions
Ability to work independently while also contributing effectively within a team environment
Preferred
Experience managing or supporting employee engagement initiatives is a plus
Public speaking confidence and presence appropriate for luxury hospitality environments
Benefits
Benefits
401(k)
Company
Auberge du Soleil
Our property features wine country’s most luxurious accommodations, spectacular valley views, a 18-time MICHELIN Star award-winning Restaurant, and exclusive The Spa at Auberge du Soleil.