Optum ยท 3 weeks ago
Advisory Services Consultant
Owensboro, KY
Full-time
Hybrid
New Grad, Entry Level
$28.27/hr - $50.48/hrOptum is focused on improving the flow of health data and information to create a more connected health system. The Advisory Services Consultant is responsible for delivering Electronic Health Record (EHR) training and support to users, ensuring effective technology use and improving clinical workflows.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Conduct classroom, virtual, and one-on-one training sessions for EHR users following established curricula and proficiency assessment guidelines
Maintain core knowledge of key practices and workflows (business or clinical)
Administers and grades end user proficiency examinations and tracks training program completion and other outcome metrics
Utilizes training technologies such as Learning Management System to track training data to support enrollment processes, proficiency assessments, and course completions
Adapts training based on learner preferences, generational priorities, and learning barriers to individualize learning, as able
Maintains active credentialed status to demonstrate expertise in training delivery, ensuring alignment with program standards and requirements for assigned EHR applications, as applicable
Develop and deliver engaging training sessions (in-person and virtual) for clinical and operational users on technology functionality, workflow efficiencies, and best practices
Deliver advanced EHR training (Mastery sessions) tailored to clinical specialties and/or roles following standard structure
Collaborate with stakeholders to assess training needs and identify content to meet ongoing training needs for targeted audiences (e.g., physicians, nurses, front desk staff) driving operational excellence and adoption of best practice workflows
Provide at-the-elbow/virtual support during go-live and post-implementation phases
Monitor user adoption and proficiency and identify areas for improvement or retraining
Identify workflow improvement opportunities and collaborate with cross-functional teams to align EHR usage with best practices
Serve as a liaison between end-users and technical teams to report issues, gather feedback, and suggest system enhancements
Stay current with EHR updates, regulatory requirements, and industry trends to ensure training remains relevant and compliant
Assist in change management efforts to promote user engagement and minimize resistance
Assists with testing, upgrades, and optimization priorities
Demonstrates flexibility to work varied hours to meet operational business needs, as required based on scope of role
Collaborates with peers and operational staff and leaders across the system to identify training needs, recommend continuous education and mastery training programs, optimize resources and share expertise
Collaborate and assists Instructional Designers by providing feedback on training materials, assisting in training content review and development, and validating training materials and training environment domains
Develop and maintain training and communication materials in support of overarching training programs, as applicable
Manage training ticket queues and respond to training-related requests
Qualification
Required
High School Diploma or GED
Must be 18 years of age or older
Excellent communication, presentation, and interpersonal skills
Proficient in Microsoft 365 applications, including Teams, Excel, PowerPoint, and Outlook
Ability to work independently and collaboratively across multidisciplinary teams
Reside within commutable distance to the office at 811 East Parrish, Owensboro, KY
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Preferred
Familiarity with healthcare technologies and adult education learning principles and training delivery preferred
Strong understanding of electronic health records (EHRs) and related workflows preferred
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
Founded in 2011
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase