Ascend Marketing Group ยท 1 day ago
Cellular Sales and Customer Service Associate
Norwalk, CA
Full-time
Onsite
New Grad, Entry LevelAscend Marketing Group is seeking a Cellular Sales and Customer Service Associate to enhance customer engagement and promote AT&T's wireless services. The role involves educating customers on cellular services, managing accounts, and driving sales through dynamic interactions.
Marketing & Advertising
Responsibilities
Drive residential customer engagement and brand loyalty through dynamic customer engagement and sales interactions
Execute strategic sales to achieve and exceed outreach and sales metrics
Develop and maintain a deep understanding of AT&T products and services to effectively communicate value propositions
Identify customer needs and tailor solutions by actively listening to their needs, questions, and requests
Work with customers directly to manage their accounts, set up devices, and be a part of their full cellular sales cycle
Collaborate with Cellular Sales and Customer Service Associate team members to share best practices and contribute to a high-performance sales culture
Actively participate in training and development opportunities to enhance sales skills and product knowledge
Qualification
Required
Interpersonal and communication skills with the ability to connect with diverse customers
Proven ability to work effectively in a fast-paced sales and customer service environment
A results-oriented mindset with a track record of achieving sales goals
Excellent problem-solving and negotiation abilities
Prior experience in sales, retail, hospitality, or similar customer-facing roles
A positive attitude and a passion for delivering exceptional customer experiences
Basic understanding of sales principles and customer service best practices
Company
Ascend Marketing Group
At Ascend Marketing Group, we believe in the power of direct, face-to-face communication to drive business success.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase